Επιστροφές Προϊόντων
You have the option to replace or return a product you purchased because:
There was an error in the type or quantity, We made a mistake in the price or in the shipment.
The product was defective upon receipt (damaged or opened packaging upon receipt).
In any case, you must contact us by phone or e-mail. We accept product returns without prior notice. The case should be recorded and guidance on how to return.
In general
Returns are accepted within 15 calendar days from the date of receipt of your order. The product should be in its packaging, unused and in excellent condition.
“Defective” (with damaged or opened packaging) products are excluded. You must ensure that the returned item reaches us intact. Its safe packaging to avoid damage during transport is your responsibility.
You can use a carrier of your choice, the cost of which is borne by you. Each return must be accompanied by a photocopy of the original purchase document – especially in the event that a Sales Invoice has been issued, the original document must be returned to us.
Items at a discount or on offer are changed only with items of a corresponding category (at a discount or on offer). Purchases made with gift cards or sent as gifts can be exchanged for other products but can not be redeemed for cash.
Returned items are sent to: Athinas 51, P.O. 37100, Almyros. In case you want a refund: The refund is made within 15 calendar days from the moment you inform us of your intention to return your order and after we have received the returned item and it has been checked for completeness.
In case the product was shipped with free shipping, these are non-refundable. hipping costs are reimbursed only if the return is the fault of www. parastasi-clothes.eu due to incorrect shipment of item / quantity or defective product.
The way the refund is made depends on the payment method you originally chose for your order. Thus, the amount will be returned to you by bank deposit in a bank account that you will indicate to us as long as you have paid by cash on delivery or bank deposit. For advances given for products with availability status “Upon order” there will be no right of withdrawal. For additional information and personal service contact us at tel. 2422025470 or send your message to info@ parastasi-clothes.eu
